The nation is making many efforts to conserve energy and improve the environment. Combating global warming, building energy-efficient buildings, creating green awareness and conserving land are just a few examples of efforts accomplished by government entities, businesses,...

TILT! Selling is devised as a sales process specifically designed to cater for the changed consumer behavior triggered by internet access and exacerbated by the global financial crisis.  This has resulted in the sales cycles and buying cycles becoming separated.  Now...

This workshop will address a series of topics which will provide participants with an articulated approach to contemporary leadership and management of health services and health facilities.The workshop is designed in two parts: firstly, to provide a contemporary presentation of...

Leadership is everyone's business and great leadership has never been more difficult or more needed. The Leadership Legacy and Challenges addresses the skills needed to thrive in today's economy which include the abilities to: motivate and empower others to contribute fully an...

Government Transformation Programme (GTP): firstly, governmental transformation of effective service delivery and outcome accountability and second, to move Malaysia forward to become an advanced, united, and just society with high standards of living for all. The Public Sector...

The 15 to 18 months from the middle of 2008 through all of 2009 have probably proved to be amongst the more difficult that working people have felt for some considerable time, if not the toughest ever.Whilst the good news is that there appears to be a new day dawning reflecting...

National Conference on GST: ROADMAP TO MALAYSIA'S NEW  INDIRECT TAXUnderstanding the Compliance Requirement and Implementation of Goods and Services Tax (GST) in MalaysiaInternational Monetary Fund (IMF) and the World Bank have long pointed to Malaysia's narrow tax base...

This workshop addresses two of the most important components of a risk management and clinical governance framework in any health service. Incident management is a systematic process for identifying, notifying, prioritising, investigating and managing the outcomes of an incide...

A series of landslides and engineered slopes occurred in Malaysia in the 1990's till 2008 in which lives were lost. Of these the Hulu kelang landslide probably received the most publicity, but there were several others. Being an urban area and highly populated, the impacts of...

The overall objective of this two-day workshop is to explain the role and importance of setting performance targets, measurement, assessment, review and the development of individual action plans as key components in the processof performance management and appraisal in Call...